Fresh Water Systems’ Accessibility Statement

At Fresh Water Systems, we are committed to providing a website that is accessible and usable to the widest possible audience. We firmly believe in making our products and services available to all, regardless of ability. We are continuously striving to meet the standards laid out in the WCAG 2.0 for web content accessibility, and work towards continuous improvement upon these standards as we further update our website and online experience. We aim for our site to be flexible and adaptable to the different needs and preferences of our users, functional on a variety of browsers, and accessible through multiple sources, including mobile devices and assistive technologies. We recognize our website’s current limitations and welcome all feedback that will help improve the site’s accessibility for all. 

Accessibility by Assistance

If you are experiencing any difficulties with our website, please reach out to our Guest Services team via telephone at 864-284-1801, or by email at We are also available via live chat during our hours of operation using the chat icon in the lower lefthand corner, and feedback can be left at any time using the feedback icon on the center lefthand side of the webpage. Our team will be more than happy to guide you through your online experience, be that completing a transaction, providing you information on an order, accessing product information, or navigating our website. We are also happy to help customers through alternative methods of communication that are accessible to you.   

Our Ongoing Commitment to Accessibility

Fresh Water Systems strongly believes in accessibility, accommodation, and inclusion for all. We are constantly trying to improve our site, so please be aware that efforts are ongoing as we implement changes to foster a more inclusive environment. If you are experiencing any problems with the site, or have specific questions or concerns regarding accessibility, please reach out to us at 864-284-1801, email us at, or send us a message via the feedback icon, or engage one of our representatives using the live chat icon.