Shipping Policies Same Day Shipping Same day shipping is a top priority for us, we take pride in shipping almost all in-stock items ordered on Monday-Friday by 5:00 p.m. EST same day. All paid shipping excluding some large orders are guaranteed to ship the same day. Free Shipping We offer free shipping on most orders over $89 within the United States. Promotional Shipping Orders that qualify for promotional shipping rates (Free Shipping) will be shipped via the most cost-effective method. Be advised that transit times can be 7-14 business days. Also, be sure to note your order with a PO Box if you cannot receive USPS. If Ground Shipping is also offered, you may select this option to upgrade your shipping. Oversize/overweight charges may still apply to some items and orders containing these items are not eligible for Free Shipping. Orders with a cart weight over 80 lbs are excluded from this offer. Some products are also excluded from Promotional Free Shipping (Orders over $89) such as Everpure OCS, Everpure Food Service, Hoshizaki, T&S Brass, Hanna Instruments, Cuno - 3M Fluid Purification, Colder products, water coolers, water cups, PEX tubing, water fountains, well tanks, distillers, commercial RO membranes, media & resins, equipment pads and RO/UV systems. Expedited Shipping Shipments with desired transit times of 1, 2 or 3 days are shipped same day via UPS* according to UPS policies. You will receive a tracking number to use for status updates on your shipment. Oversized/Overweight Items FAQ Additional shipping fees for large or heavy items such as calcite bags, storage tanks, UV systems, commercial RO systems, whole house pumps, water coolers, and many others may be applied during checkout. Many items on our website exceed 150 lbs. Please contact us for questions about orders exceeding 150 lbs. What are the maximum dimensions allowed to avoid oversize fees? Oversize/Large packaging is anything where the cubic inches of the packaging is greater than 130 cubic inches OR if any side of the package is 96" or longer. The cubic dimensions of the package are determined by using the formula Length + (2*Width + 2*Height). Length is always measured using the longest dimension on the package. How are dimensions calculated for packaging? The cubic dimensions of the package are determined by using the formula Length + (2*Width + 2*Height). Length is always measured using the longest dimension on the package. If any side of the package equals or exceeds 96" in length, it is automatically determined to be oversized. What is the published rate for Oversized Fees? The published rate for oversized fees is $105 for Commercial and $130 for Residential. What is our discount for Oversized Fees? Our discount is 35%, This equates to $68.25 for Commercial and and $84.50 for Residential. Drop Shipping We offer a drop shipping service with a blind-label option for a nominal fee. Please call 864.284.1801 if you are interested. International Shipping All international shipping outside of the US & to Canada requests will need to be completed over the phone. If you would like to ship an order internationally, please call us at 864.284.1801. Our team will be happy to guide you through this process. Warehouse location and hours: Greenville, South Carolina: 2299 Ridge RoadGreenville, SC 29607M-F 9am - 6pm EST Salt Lake City, Utah: 3195 W Professional Cir, Ste 200Salt Lake City, UT 84104M-F 9am - 6pm MST *Change your delivery time and address via UPS My Choice Delivery Planner.