Local Pickup
Fresh Water Systems offers local pickup for water filtration products at our locations in Greenville, South Carolina and Salt Lake City, Utah. Customers near these areas can place their orders online and pick them up directly from our facility, helping you save time and avoid shipping costs.
Local pickup is especially helpful when ordering heavier items, such as ground mats, whole house water filtration systems, replacement filters, tanks, and other water treatment equipment. By choosing local pickup, you can often save significantly on shipping for large or bulky products.
Greenville, SC Local Pickup
Our Greenville, SC location serves customers throughout the Upstate South Carolina region, including Spartanburg, Greer, Simpsonville, and Anderson. If you’re searching for water filters or water filtration systems in Greenville, SC, local pickup is a convenient option.
Salt Lake City, UT Local Pickup
Customers near Salt Lake City, Utah can also choose local pickup from our Utah facility. This option is great for homeowners, installers, and businesses looking for water filtration supplies in Salt Lake City and surrounding areas.
How It Works
- Place your order online
- Select pickup at checkout
- Wait for pickup confirmation
- Pick up your order at the selected location
Choosing local pickup from Fresh Water Systems is a simple way to get your water filtration products faster while saving on shipping costs.
Frequently Asked Questions
Where do I go to pickup my order?
Where do I go to pickup my order?
Greenville, SC- If you are picking up at our Greenville,SC location, our address is 2299 Ridge Road.
To pickup your order drive through the gate and park near the "order pickup" sign on the building near the loading dock.
Enter through the door labeled "Pickup Orders Here", and a team member will assist you.
Salt Lake City- If you are picking up at our Salt Lake City location, our address is 3195 Professional Circle, suite 200.
Upon arrival, proceed straight heading towards the truck court. You will see our Fresh Water Systems sign over the dock doors, please park to the right near the back door that says "ring buzzer for assistance". Ring the buzzer and someone from our team will assist you.
Can I make an edit to my order at pickup?
Can I make an edit to my order at pickup?
No edits can be made to orders at will call.
What do I need to bring with me?
What do I need to bring with me?
Please have your order confirmation and the first and last name associated with the order ready.
What do I do if I can't find where to pickup my order?
What do I do if I can't find where to pickup my order?
If you need assistance, please call our customer support team at (864)-284-1801.
What are the pickup hours?
What are the pickup hours?
Greenville, SC (GVL)
Monday – Friday
8:00 AM – 6:00 PM (EST)
Saturday-Sunday
8am-12pm (EST)
Salt Lake City, UT (SLC)
Monday – Friday
8:00 AM – 6:00 PM (MT)
Saturday-Sunday
8am-12pm (MT)
Are all products eligible for pickup?
Are all products eligible for pickup?
All in stock items are available for pick up. If an item is not available at your selected warehouse, the pickup option may be unavailable during checkout.
Can I place an order that includes both pickup and shipped items?
Can I place an order that includes both pickup and shipped items?
We can only process one shipping method per order. To use different methods (pickup and shipping), please complete your purchases as individual orders.
How quickly will my pickup order be ready?
How quickly will my pickup order be ready?
Your order will be ready within 24 hours. You will receive an email letting you know it is ready for pickup.
How long will you hold my order?
How long will you hold my order?
We will hold pickup orders for 7 days.
If your order is not picked up within this timeframe, it may be canceled and refunded.
You will receive reminder emails during this time to help ensure you don’t miss your pickup window.
How will I know when my order is ready?
How will I know when my order is ready?
You will receive two emails:
- Order Confirmation – sent immediately after placing your order
- Ready for Pickup Notification – sent when your order has been prepared and is ready for pickup
Please wait until you receive the Ready for Pickup email before arriving.
When will I be charged for my order?
When will I be charged for my order?
Payment is collected online at the time you place your order.
How are taxes calculated for pickup orders?
How are taxes calculated for pickup orders?
Taxes are calculated based on your billing address.
Can someone else pick up my order for me?
Can someone else pick up my order for me?
Yes. Another person can pick up your order as long as they have the order confirmation information.
