You may qualify if you purchase products for resale, such as a water treatment dealer, plumbing supplier, or online retailer. Depending on the state and how the products will be used, qualifying nonprofits, churches, schools, government agencies, manufacturers, and agricultural buyers may also be eligible. Exemption requirements vary by state, and not every purchase made by an eligible business or organization is tax-exempt.

It depends on the state and how you use the products. Contractors who install materials as part of a home or building may be treated as the end user and required to pay sales or use tax on those materials. Products purchased strictly for resale may qualify for an exemption. Check your state’s requirements or consult your tax adviser before claiming an exemption.

You’ll need a properly completed resale or exemption certificate, or other documentation accepted by the applicable state. Our Avalara portal lets you upload an existing certificate or enter the required information to create one. Your documentation must cover the states where you are claiming an exemption. A business license or federal tax ID (EIN) alone does not establish sales tax exemption eligibility.

Use the same email address for your exemption submission and your Fresh Water Systems orders. Using a different email address may prevent your exemption from being applied. For consistency, sign in to the account associated with your exemption before checking out.

Exemption certificates submitted through the checkout request apply to future orders after processing, not the current purchase. To place a tax-exempt order, submit your documentation in advance and confirm that your exemption is active before starting a new order.

Some submissions may be processed within minutes, while others may require additional review. Confirm that your exemption has been processed and review the tax shown at checkout before completing your purchase. Contact us if sales tax still appears on an order you believe should qualify for an exemption.

It’s your responsibility to keep your exemption information current and notify us if your eligibility changes. Submit updated documentation when required or before your certificate expires. Use the link in your Avalara exemption email to access your submissions, or contact us for a new link if the original no longer works.

Contact your state’s Department of Revenue or your tax advisor. You can also visit usa.gov/state-taxes to find your state’s tax agency.

Please feel free to give us a call at (864) 284-1801 or send an email to orders@freshwatersystems.com