The Water Flow Seems Low. How Can I Fix This?
Reverse Osmosis systems consist of a small pressurized holding tank that stores your RO treated water. If your water pressure is low, you may need to recharge the air bladder that acts as the diaphragm pump for your system. When the faucet is on, the air bladder pumps the water out of the tank and through the faucet. In order to recharge your tank, you will need to first empty the tank and then check the pressure using the air valve which is located on the bottom of the tank. Click here for step-by-step instructions on how to recharge the RO tank.

My RO System is Making a Noise/Gurgling Sound When Running.
Sometimes, the RO system may produce a gurgling noise while regenerating water. This is typically caused by a dislodged air diffuser. The air diffuser is located on the air gap faucet and is used to quiet the water to the drain. Please review our troubleshooting guide if you are having this issue.

The Faucet is Discharging Milky Colored Water.
Milky water tends to happen when there is air present in the system. This issue is a normal occurrence during the initial start up of your RO system. If the issue does not subside within 1-2 weeks of normal use, drain the storage tank to allow proper removal of any excess air that may still be present in the tank.